Town Crier Articles

Posted on July 1, 2020 1:55 PM by June Dawkins
Categories: Life in New Town
 
In response to the good news that Virginia is moving to Phase 3 COVID-19 reopening on July 1st, the New Town Pool Committee has been busy working with the newly elected New Town Board of Directors and Town Management to reopen the pool. Thursday, July 2nd is the agreed opening date for this summer season. Residents will have new requirements for using the pool based on the State’s guidelines.
 
State Requirements
The Virginia Department of Health (VDH) has issued rules following Centers for Disease Control (CDC) parameters which must be adhered to for all businesses entering Phase 3, with specific additional requirements for pools and outdoor recreational sports activities.
 
This guidance describes signage that must be posted outlining the rules of entry, as well as entry screening, occupancy limitations, physical distancing requirements, sanitization regimens and the use of masks and hand sanitizer. Operational parameters for oversight and cleaning are also defined. 
 
In general, the New Town pool can be open at up to 75 percent capacity, provided 10 feet of physical distance can be maintained between groups. Free swim is allowed. Until further notice, spray pools and interactive water features like the mushroom must remain closed. The full list of specifications can be viewed on the website www.governor.virginia.gov.
 
New Town Pool Use Rules for 2020
The Board of Director’s new rules must be followed by all who use the pool. Additional Rules for 2020 The NTRA website has been updated with various frequently asked questions to help residents to understand what to expect this season. Check out these Pool FAQs.
 
As another sign that summer is now in full swing, Scott Grafton of Ironbound Gym is gearing up to bring back the ever-popular Aqua Zumba classes on Tuesday and Thursday mornings with very limited enrollment.  
 
Posted on July 1, 2020 7:00 AM by NTRA Landscape Advisory Committee
Posted on July 1, 2020 7:00 AM by Town Crier Staff
New Board at The Helm
Kathy Mullins
 
At 6 pm on June 18 New Town‟s developer-controlled Board of Directors (BOD) convened for the last time via Zoom.

Randy Casey-Rutland, of Town Management, described how this special meeting being held on Zoom, would work. Members of the outgoing BOD (Ken Allen, Robert Casey, Larry Salzman, John Marston, and John Wright) would be visible and audible on screen, along with Susan Tarley, Association attorney, representatives of Town Management and Chuck Stetler, RAB chair. NTRA members were invited to join as participants, but would not be seen or heard. They could submit questions using the Chat feature.
 
Report on Election
There were not enough votes to pass the First Amendment, which was intended to correct the inadvertent designation of some Savannah Square homeowners as members of the New Town Commercial, rather than Residential, Association. Voting may continue electronically until September 5th, Casey-Rutland said, and urged everyone to focus efforts on convincing homeowners that have not voted, to do so. He stressed that it is in the best interest of Savannah Square homeowners to be
aligned with the NTRA. Approving the amendment offers the most straightforward way to correct the situation, but if necessary, other means can be pursued.

Larry Salzman asked participants to join him in observing a few moments of silence in appreciation of two former BOD members, John McCann and Bob Keith, who contributed so much to the development of New Town.
 
He announced the five members of the NTRA Board of Directors and their terms of service:
2.5-Year Term: Jean Brown, Savannah Square; Chuck Stetler, Charlotte Park
1.5 Year Term: Larry Burian, Village Walk; Rick Fisher, Abbey Commons; Angela Lesnett, Village Walk
 
Each new Board member said a few words about his or her background and reasons for wanting to serve on the Board.

Several members of the developer-controlled BOD reflected on reaching this significant moment.
John Wright commented that working with so many talented people had been a great
experience and led to many wonderful friendships.
 
Robert Casey expects that few people realize how much work it has taken to get to this point
where the management of New Town is being put in the hands of residents. “It has been a
privilege to work with people that reside in New Town. I give thanks to all those who have been
involved in getting us to this moment.”
 
Larry Salzman shared, “When we started this venture, this property was the Casey family farm.
In 2002 we broke ground with the goal of building a great place to live, work and play. Now,
years later I feel we’ve not only created a wonderful place to live, work and play, but also, a
forward-thinking, progressive community. Many thanks to our lawyers, bankers, management
company, and all others who helped us along the way. To all I say, ‘Job well done!’”
 
Acting BOD secretary, Tim Grueter, stated that minutes of this meeting would reflect that at 11:59 p.m., on June 18, 2020, Robert Casey, Lawrence Salzman, John Marston, John Wright and Robert Allen resigned from their NTRA BOD positions; and, that the minutes would continue on Friday, June 19, at 10 am with an organizational, rather than a business session of the homeowner-controlled NTRA Board of Directors.
 
On Friday morning the Special Meeting continued with a new lineup in the ZOOM photo windows.  The five elected Directors – Jean Brown, Larry Burian, Rick Fisher, Angela Lesnett, and Chuck Stetler joined Susan Tarley, Association attorney, and Tim Grueter of Town Management. 
 
Election of Officers.   
 
After discussing strengths and/or experiences of each, the following officers were named:  
Chuck Stetler, President, has extensive institutional knowledge; 
Jean Brown, Vice-President, a strong advocate for the needs and concerns of residents; 
Rick Fisher, Treasurer, someone already familiar with NTRA financials; 
Angela Lesnett and Larry Burian, Officers-at Large, available to fill in as needed. Both have previous training and experience.
Dave Holtgrieve, Secretary. This choice frees all five elected directors to engage fully with discussions at BOD meetings. In addition to elected Directors, NTRA members in good standing may serve in various capacities as BOD officers or assistants.
 
The Directors will attend a Legal Seminar under the auspices of the Community Associations Institute (CAI), an organization that provides training for HOA boards. Susan Tarley will schedule their training for June 25, with July 1 as an alternate date. 
 
Get Ready for the Riddle Trail – Coming July 11-26!
Bill Haas, Activities Committee
 
Looking for some New Town summer fun? The Activities Committee is creating a Riddle Trail - solve the puzzles along the trail for gift card prizes. This new event is for youth under the age of 16. There will be 20 riddle signs positioned at various locations along the trail around New Town (see map). Each Riddle sign will have 2 questions: one for children 11 and under (easy) and a second on the back for 12 to 15 year olds (harder). The riddles will be word scramble, true/false or multiple choice. Prizes will be awarded for up to 100 participants. Look for e-blasts and more information on how to participate when the trail is ready to follow. 
 
So kids, get ready for some fun later this month while you exercise and social distance!
 
Hurricane Season is Here- July 2020
Tom Nichols, Chair, Preparedness
 
The National Weather Service has named 3 storms so for this May/June. We will see a lull in late June and early July due to a sand-storm over Africa blowing across the Atlantic Ocean. We usually get most Hurricane activity that affects our area in late August thru Mid-October. We can expect similar conditions this year. But did you know that hurricanes spawn Tornadoes. We also have the threat of major thunder storms in the summer that can cause Micro-bursts storms with hurricane force winds. 
 
Are you prepared for:  Power Outages, downed trees, blocked roads, lack of phone and cell phone service, NO internet, NO TV, limited Food on Hand?  Is your Personal Emergency Plan up to date?
While enduring a hurricane and the after effects- You need to be concerned with your own safety.
1. Using emergency generators- use outdoors, away from doors and open windows where Carbon Monoxide can get into your home. Use proper precautions when using Gasoline and Propane.
2. DO NOT use grills on porches, decks of homes and condos. This could lead to a fire
3. Do not use candles for light. Use only battery lanterns or flashlights. Check your battery supply.
4. Park your cars away from trees that might fall on them 
5. Stay indoors during and after a storm. Stay away from Power lines that are down. Watch where you walk if you go outside and where you drive.
6. Visit the HOA WEB site for the Complete NTRA Residential Association Disaster Plan and information on Tornadoes and Power Outages. Get a copy of a Hurricane planning guide at your local grocery store.
 
Basic Information Reminder:  Ensure your property is secure. Obtain food and water supplies for family and pets (for at least 3 days). Obtain batteries (for Flashlights, portable radio/TV), medications, first aid kit, personal products, extra eyeglasses, and Prescriptions. Have an ample amount of cash on hand (ATMs could be down). Fill cars with gasoline. Turn off utilities as needed. Secure important documents such as birth certificates, passports, Wills and Insurance Cards.  Have copies of Home insurance policies. Set aside clothing, blankets and pillows for several days if you have to leave. Have a place to go to if you leave town. 
 
REMEMBER WE ARE IN A PANDEMIC- COVID 19 
KEEP YOUR 6 FEET DISTANCE TO OTHERS, WEAR PROPER FACE COVERINGS, FOLLOW CDC GUIDANCE
 
Emergency Information:
Fire/Police: Dial 911
JCC (James City County) Emergency Hotline: 757-875-2424
JCC Emergency Management: 757-564-4315
 
Utilities:
Dominion Power: 1-866-366-4357
Water/Sewer:757-229-7421; 757-566-0112 (after hours)
Virginia Natural Gas: 1-877-572-3342
 
New Town Sees Spike in Car Burglaries
Patti Vaticano
 
We are very fortunate to live in a community with such a low crime rate.  While we may not rival the fictional Mayberry, North Carolina, compared to the world-at-large, Williamsburg comes pretty near close, as Andy Taylor might have said.  This is due in no small part to an engaged and responsive police force of which James City County has been blessed.  This aside, strict vigilance on the part of county residents in combating crime is necessary and wise.
 
Last month, during Memorial Day Weekend, May 24th to the 25th, New Town was the site of five car break-ins, largely in the Charlotte Park division of our community.  Powhatan Crossing saw eight car break-ins, over the same holiday weekend.  Video footage was retrieved from Powhatan Crossing revealing two hooded and masked individuals believed to be the perpetrators of all 13 break-ins.  Unfortunately, no surveillance cameras were found in working order, here in New Town.
 
Investigator Josh Ernst, of the James City County Police Department, told The Crier that all thirteen break-ins yielded only $50 to $100 in stolen merchandise, with one pair of Apple Air Pods the only merchandise with a serial number for tracing.  All break-ins investigated were unforced, as all 13 vehicles had been left unlocked.  No additional break-ins have been reported since Memorial Day Weekend, save for several unrelated incidents on the other side of Williamsburg and by individuals not related to the New Town and Powhatan Crossing break-ins. The investigations are currently at a standstill as no other video footage or finger prints have been discovered, nor have the air pods surfaced at any of our local pawn shops.  
 
To keep these sad occurrences isolated events, Master Police Officer, Alan McDowell, Jr., of James City County Police Department’s Community Services Unit, recommends the following as means to greatly reduce the chances of residents becoming victims of car break-ins as well as vehicle thefts:
  • Lock your car doors when the car is left unattended. If you leave the vehicle unlocked, even if there is nothing in plain view, thieves will take the opportunity to look in the vehicle, because it is unlocked and an easy target.
  • Do not leave anything of value, to include large amounts of loose change, in plain view in the vehicle. If your vehicle is locked, but you have valuables in view, this is an incentive to break in. If your vehicle is locked and nothing is in plain view then it may not be worth the time and effort to break in because there is no assurance of a payoff.
  • Never leave your vehicle unattended and running. If it is unlocked then it is an easy target. If it is locked and no one is around, then to someone looking to steal a car, it provides the easy opportunity.
  • Make use of car alarms if your car has one.
  • Report suspicious activity immediately. Criminals will do surveillance before committing these crimes. This is easily detectable if you are paying attention as it appears suspicious. Activity such as people you have never seen in the area looking in vehicles, trying door handles, wandering through parking lots, etc. . . . This type of activity should be reported to the police asap. Even if the person leaves the area without breaking in to a vehicle, contacting the police will increase patrols in the area and potentially prevent or deter the criminal activity as the area will become less appealing to the criminal.
 
The chief take-away from all of the above is that larcenies from unlocked vehicles are crimes of opportunity.  It is within our power to eliminate the opportunity by removing personal items from our vehicles and always locking our car doors.  Investigator Ernst additionally and strongly advises to make sure your surveillance equipment is always working.  Check those units and their batteries often!
 
Further information on preventing these crimes may be found via the Facebook and YouTube links below:
 
https://www.facebook.com/402103173721447/posts/635623493702746/  
 
https://www.youtube.com/watch?v=76tZJf7qmBI&fbclid=IwAR3QcTF8kQrKjlm_SoUE7vLgHUtKhW6Vd9bTFXk_m9oiG-m5nT2ZZD-eiB0
 
Playground Receives Vital Improvements During Shutdown
Mary Cheston
 
The new multi-pipe drainage system at the New Town Community playground has been installed. Gilley Construction completed the repairs in June, and based on our mid-June torrential rain, the system is holding up well. If the playground mulch looks different, it’s because the old mulch had completely broken down from absorbing so much water, according to Senior Community Manager, Tim Grueter. This certified engineered wood fiber gives the playground a rustic look.
 
Of course, residents will have to observe the improvements from afar because the playground is NOT yet open. Issues of the association’s liability during the ongoing Public Health Emergency are still being considered. Also, no decision has been made on what additional equipment will be purchased with the funds contributed from the developer (see March Town Crier article). This choice is now up to our new Board of Directors.
 
2020 Landscape Survey is Coming - Tell Us What You Think!
Eden Glenn, Landscape Advisory Committee 
 
The Landscaping Advisory Committee (LAC) will be conducting its annual survey of homeowners later this month. The purpose of this survey is to obtain input on what landscaping issues are important to you as a New Town homeowner. This annual survey, which is required by our charter, will assist the LAC in prioritizing the areas of most concern and interest to our residents. This year, surveys will be neighborhood specific to provide more useful information.  Your completion of this survey is critical in helping the LAC to set direction for future policies as well informing us on how landscaping meets your expectations.  
 
As you complete your survey, please keep in mind the multiple service providers that have a specific role in helping to maintain the appearance of our community.  The areas of responsibility for each are listed below:
 
Landscaping Contractor
  • Mulching
  • Mowing
  • Pruning
  • Debris removal
  • Spraying
  • Application of pest control products
  • Application of nutrients for lawns
  • Irrigation
For those neighborhoods with irrigation
Provided by two different contractors
 
Town Management
Overall management of contractors
 
Look for your email survey link and thank you for taking the time to provide your input. 
Posted on July 1, 2020 7:00 AM by NTRA Activities Committee
Categories: Life in New Town
submitted by Bill Haas, Activities Committee
 
Looking for some New Town summer fun? The Activities Committee is creating a Riddle Trail - solve the puzzles along the trail for gift card prizes. This new event is for youth under the age of 16. There will be 20 riddle signs positioned at various locations along the trail around New Town (see map). Each Riddle sign will have 2 questions: one for children 11 and under (easy) and a second on the back for 12 to 15 year olds (harder). The riddles will be word scramble, true/false or multiple choice. Prizes will be awarded for up to 100 participants. Look for e-blasts and more information on how to participate when the trail is ready to follow. 
 
So kids, get ready for some fun later this month while you exercise and social distance!
 
Posted on July 1, 2020 7:00 AM by Tom Nichols, Chair, Preparedness
The National Weather Service has named 3 storms so for this May/June. We will see a lull in late June and early July due to a sand-storm over Africa blowing across the Atlantic Ocean. 
We usually get most Hurricane activity that affects our area in late August thru Mid-October. We can expect similar conditions this year. But did you know that hurricanes spawn Tornadoes. We also have the threat of major thunder storms in the summer that can cause Micro-bursts storms with hurricane force winds. 
 
Are you prepared for:  Power Outages, downed trees, blocked roads, lack of phone and cell phone service, NO internet, NO TV, limited Food on Hand?  Is your Personal Emergency Plan up to date?
While enduring a hurricane and the after effects- You need to be concerned with your own safety.
1. Using emergency generators- use outdoors, away from doors and open windows where Carbon Monoxide can get into your home. Use proper precautions when using Gasoline and Propane.
2. DO NOT use grills on porches, decks of homes and condos. This could lead to a fire
3. Do not use candles for light. Use only battery lanterns or flashlights. Check your battery supply.
4. Park your cars away from trees that might fall on them 
5. Stay indoors during and after a storm. Stay away from Power lines that are down. Watch where you walk if you go outside and where you drive.
6. Visit the NTRA website for the complete NTRA Residential Association Disaster Plan and information on Tornadoes and Power Outages. Get a copy of a Hurricane planning guide at your local grocery store.
 
Basic Information Reminder:  Ensure your property is secure. Obtain food and water supplies for family and pets (for at least 3 days). Obtain batteries (for Flashlights, portable radio/TV), medications, first aid kit, personal products, extra eyeglasses, and Prescriptions. Have an ample amount of cash on hand (ATMs could be down). Fill cars with gasoline. Turn off utilities as needed. Secure important documents such as birth certificates, passports, Wills and Insurance Cards.  Have copies of Home insurance policies. Set aside clothing, blankets and pillows for several days if you have to leave. Have a place to go to if you leave town. 
 
REMEMBER WE ARE IN A PANDEMIC- COVID 19 
KEEP YOUR 6 FEET DISTANCE TO OTHERS, WEAR PROPER FACE COVERINGS, FOLLOW CDC GUIDES
 
Emergency Information:
Fire/Police: Dial 911
JCC (James City County) Emergency Hotline: 757-875-2424
JCC Emergency Management: 757-564-4315
 
Utilities:
Dominion Power: 1-866-366-4357
Water/Sewer:757-229-7421; 757-566-0112 (after hours)
Virginia Natural Gas: 1-877-572-3342
Posted on July 1, 2020 7:00 AM by Mary Cheston
The new multi-pipe drainage system at the New Town Community playground has been installed. Gilley Construction completed the repairs in June, and based on our mid-June torrential rain, the system is holding up well. If the playground mulch looks different, it’s because the old mulch had completely broken down from absorbing so much water, according to Senior Community Manager, Tim Grueter. This certified engineered wood fiber gives the playground a rustic look.
 
Of course, residents will have to observe the improvements from afar because the playground is NOT yet open. Issues of the association’s liability during the ongoing Public Health Emergency are still being considered. Also, no decision has been made on what additional equipment will be purchased with the funds contributed from the developer (see March Town Crier article). This choice is now up to our new Board of Directors.
 
Drainage system under construction
 
Completed work – but playground remains closed 
Posted on July 1, 2020 7:00 AM by Patti Vaticano
Categories: Life in New Town
We are very fortunate to live in a community with such a low crime rate.  While we may not rival the fictional Mayberry, North Carolina, compared to the world-at-large, Williamsburg comes pretty near close, as Andy Taylor might have said.  This is due in no small part to an engaged and responsive police force of which James City County has been blessed.  This aside, strict vigilance on the part of county residents in combating crime is necessary and wise.
 
Last month, during Memorial Day Weekend, May 24th to the 25th, New Town was the site of five car break-ins, largely in the Charlotte Park division of our community.  Powhatan Crossing saw eight car break-ins, over the same holiday weekend.  Video footage was retrieved from Powhatan Crossing revealing two hooded and masked individuals believed to be the perpetrators of all 13 break-ins.  Unfortunately, no surveillance cameras were found in working order, here in New Town.
 
Investigator Josh Ernst, of the James City County Police Department, told The Crier that all thirteen break-ins yielded only $50 to $100 in stolen merchandise, with one pair of Apple Air Pods the only merchandise with a serial number for tracing.  All break-ins investigated were unforced, as all 13 vehicles had been left unlocked.  No additional break-ins have been reported since Memorial Day Weekend, save for several unrelated incidents on the other side of Williamsburg and by individuals not related to the New Town and Powhatan Crossing break-ins. The investigations are currently at a standstill as no other video footage or fingerprints have been discovered, nor have the air pods surfaced at any of our local pawn shops.  
 
To keep these sad occurrences isolated events, Master Police Officer, Alan McDowell, Jr., of James City County Police Department’s Community Services Unit, recommends the following as means to greatly reduce the chances of residents becoming victims of car break-ins as well as vehicle thefts:
  • Lock your car doors when the car is left unattended. If you leave the vehicle unlocked, even if there is nothing in plain view, thieves will take the opportunity to look in the vehicle, because it is unlocked and an easy target.
  • Do not leave anything of value, to include large amounts of loose change, in plain view in the vehicle. If your vehicle is locked, but you have valuables in view, this is an incentive to break in. If your vehicle is locked and nothing is in plain view then it may not be worth the time and effort to break in because there is no assurance of a payoff.
  • Never leave your vehicle unattended and running. If it is unlocked then it is an easy target. If it is locked and no one is around, then to someone looking to steal a car, it provides the easy opportunity.
  • Make use of car alarms if your car has one.
  • Report suspicious activity immediately. Criminals will do surveillance before committing these crimes. This is easily detectable if you are paying attention as it appears suspicious. Activity such as people you have never seen in the area looking in vehicles, trying door handles, wandering through parking lots, etc. . . . This type of activity should be reported to the police asap. Even if the person leaves the area without breaking in to a vehicle, contacting the police will increase patrols in the area and potentially prevent or deter the criminal activity as the area will become less appealing to the criminal.
 
The chief take-away from all of the above is that larcenies from unlocked vehicles are crimes of opportunity.  It is within our power to eliminate the opportunity by removing personal items from our vehicles and always locking our car doors.  Investigator Ernst additionally and strongly advises to make sure your surveillance equipment is always working.  Check those units and their batteries often!
 
Further information on preventing these crimes may be found via the Facebook and YouTube links below:
 
 
Posted on July 1, 2020 7:00 AM by Patti Vaticano
Categories: Life in New Town
This is a picture of one of the sweetest, little rabbits that has ever lived:  Siri, short for Sirius Black of Harry Potter fame.  I adopted Siri nearly 7 years ago from the Gloucester Matthews Humane Society.  He was then, just 2 years old and so timid that my vet deemed him “pathologically frightened.” It took me several years to get Siri to trust me and to allow me to rub his nose (the favorite delight of rabbits) and to pick him up when necessary.  
 
I lost my Siri suddenly in February of this year.  His favorite corners—and my heart—are empty.  He was the dearest little man, and I look forward to being with him, again, some day.  I simply refuse to believe animals go “poof” at death.  It would be contrary to the Nature of a Loving God.  And for those to whom it matters, the ancient Hebrews made no distinction between the spirit of man and the spirit of all other living beings.  The word they used to distinguish the life force of all creatures was ruach. They did not have a word for “soul.”
 
See you in The New Kingdom, Siri.
 
Posted on June 1, 2020 7:00 AM by Kathy Mullins
Categories: Life in New Town
New Town residents are fortunate to share this community with a phenomenal range of medical, healthcare and personal wellness providers. Some practices, closed during the shutdowns, are slowly reopening in Phase One. Even those that remained open experienced challenges as they endeavored to deliver services safely. These practices and providers have some things in common, such as maintaining clean, sanitized facilities. But many seized the moment and utilized available technology, launched creative programs or initiated helpful communication in effective ways. 
 
There are many stories – here are a few:
 
Proactive Planning Enables Uninterrupted Care | Comber Physical Therapy and Fusion Chiropractic
Comber Physical Therapy and Fusion Chiropractic, an integrated rehabilitation facility, anticipated the impact of the pandemic early on and began preparing for necessary precautions and interventions.  Since Comber provides essential services, the facility expected to remain open during COVID-19 closures, but a review of its patient population had shown vulnerable groups that would need specific accommodations in order to receive uninterrupted treatment.
 
Three new options were developed for existing patients deemed in need of extreme protection from potential viral threats: 
  • Isolated Treatment Rooms. High-risk patients check in/check out and schedule by cellphone, reach a secluded treatment room via private entrance, and have contact with just one therapist.
  • Virtual Visits.  Therapists engage with existing patients who remain at home, through a secure, HIPAA compliant video platform that incorporates live-streaming, exercise assignments, and compliance tracking.  
  • In-home Outpatient Physical Therapy.  A therapist provides in-home, outpatient physical therapy for patients at high-risk for COVID-19 infection who have balance and gait issues, when prescribed by a referring physician. 
Qualifying criteria are in place for all three options and therapists trained to implement these programs.
 
In addition, Comber adopted even more aggressive protocols for proper hand-washing as well as sanitizing and disinfecting equipment, treatment tables, waiting areas, bathrooms, doorknobs and made sure they were followed.
 
Knowing how important it is to continue physical therapy treatment from initial evaluation to discharge without interruption, therapists made sure that all patients had access to home exercise programs (HEP).
 
Some patients have other health issues that might affect their therapy routine.  Comber therapists know that interrupting therapy schedules or stopping therapy mid-way can result in slower recovery or possibly starting therapy over to achieve goals.  Virtual Visits would also be beneficial for these patients.
Existing patients experiencing difficulties can now request Telehealth Virtual Visits. Appointments are set up as a scheduled video call between the patient and physical therapist, using an encrypted, HIPAA-compliant platform that incorporates live streaming, exercise assignments, and compliance tracking. Patients must have either a smartphone/tablet or access to a computer with reliable internet at home to participate. 
 
Alarmed by Underutilized Testing Services | Velocity Urgent Care 
Velocity Urgent Care in Williamsburg/ New Town was open and prepared to serve the community when COVID-19 first appeared.  “Given that 80% of what we regularly treat is respiratory in nature, we knew that urgent care was well positioned to test for, diagnose and refer COVID-19 patients,” CEO Alan Ayers asserted, “and so, expecting a huge demand, began offering COVID-19 viral testing at all Velocity locations.” 
 
The response, however, was distressing. “A decline in visits hit Velocity-New Town during the third week in March with the stay-at-home orders and closing of W&M, CW and Busch Gardens,” Ayres said. “According to Urgent Care Association (UCA) data, volumes are down over 60% nationwide and a similar downward decline was seen with hospital ERs.”
 
All of this seems to indicate that many patients are foregoing care or waiting until relatively minor conditions evolve into something more serious before seeking care, Ayers suggested. “They may be abiding by stay-at-home orders, or wrongly perceiving they might catch something by going to an urgent care.”  He stressed that all Velocity locations utilize stringent sanitation and infection control procedures and follow CDC Infection Control guidelines.  
 
As a result, Velocity Urgent Care New Town temporarily reduced its hours to align with the reduced demand. In May, Velocity began administering the COVID-19 antibody test, a blood draw which detects an individual’s previous infection with the coronavirus. The antibody test cannot be given until 14 days after COVID-19 symptoms cease.  
 
Cost should not be a factor. Ayers said the federal government has instructed private insurance companies, Medicare, Medicaid, Tricare and the Veterans Administration to fully cover both tests without any out-of-pocket cost to the patient. 
 
The company continues to look for ways to help curb this public health emergency. Velocity Urgent Care has developed programs to help local businesses with 20 or more employees reopen more quickly and safely. For example, a company could have Velocity manage employee testing, either on-site or at the urgent care facility. To maintain a safe work environment, many industries require ongoing employee testing. 
 
Energizing a Dispersed Community | Iron-Bound Gym
“Although our physical location is closed, the Iron-Bound Gym (IBG) staff is working hard to stay connected with members,” says owner, Scott Grafton. “A significant aspect of joining a gym is becoming part of a community that not only works out together, but keeps in contact with one another. We’re engaging with members in as many ways as possible -- that’s part of what they miss.”
 
During the closure the staff has been producing virtual classes and workout videos for home use. “With the gym closed it’s harder than usual. We’re using unfamiliar settings. It’s awkward to teach a class in front of a camera and really difficult without participants. People generate the vibe that creates the energy needed for exercise videos. Using music would help, but add copyright fees, so usually we tape routines without it. Members can turn on their own sound tracks at home.”
 
IBG offers members more than 36 virtual classes. “I would say about 25-30% of our members are taking classes online --- or at least watching them,” Grafton quips. Some IBG trainers suggest appropriate workouts for members, then utilize Facebook or Zoom to go through the routine with them on screen, correcting moves and offering tips so it almost feel like a live experience. 
 
“If members want to share their own home exercises or comic video clips we can post those too. It shows that we’re in this together,” he said.
With warmer weather IBG began offering cycling classes outdoors (reservations needed - max 9 per session). There’s lots of chatter during workout sessions, even during virtual workouts, though social media has become the courier of jokes and smart retorts. “All of this helps us feel connected and focused on our goals, and that’s important,” says Grafton, who has been overwhelmed by the support from IBG members during the shutdown.
 
Posted on June 1, 2020 7:00 AM by June Dawkins
In line with the Governor Northam’s Phase 1 reopening of the Commonwealth, the banks of New Town have adjusted their branch operations. Generally, lobbies are now reopened. Enhanced cleaning, plexiglass dividers, enhanced cleaning protocols and mandatory mask wearing indoors are the rule.

Village Bank and Langley Federal Credit Union say they have added markers to their lobby floors to ensure proper social distancing. Langley customers will check at the front desk and will use a concierge to schedule phone appointments. Bayport Credit Union is allowing in a limited number of members at a given time and will have hand sanitizers available.

Appointments are required at TowneBank, 1st Advantage Federal Credit Union, Old Point National Bank and recommended at Village Bank (where lobby offices remain closed but some employees have the capability to work remotely,) and BayPort for loans, adding new products, notary requests, etc.

Branch ATMs at all banks remain accessible at all hours, also with enhanced sanitation practices.
Lobby hours are now reported as follows:

 
1st Advantage
Monday-Friday 9am to 5 pm, Saturday 9am to 1pm
 
BayPort
Monday-Thursday 9am to 5:30pm, Friday 9am to 6pm
 
Langley FCU
Monday-Wednesday 9am to 5pm, Thursday-Friday 9am to 6pm, Saturday 9am to 3pm
 
Old Point
Monday-Thursday 9am to 5pm, Friday 9am to 6pm
 
TowneBank
Monday-Friday 9am to 5pm
 
Village Bank
Monday-Friday 9am to 3pm, Saturday 9am to Noon
 
Banks recommend using online and automated services as much as possible, as all report high volumes and additional wait times as they address COVID-19 financial and safety issues.
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