New Town Residential Community Manager
Ahmed Desouky, the NTRA's new Community Manager, brings a rich and varied background to his new position. A native of Egypt, he arrived early in the 1980’s and lived in Northern Virginia--Arlington, and then, Alexandria--until mid-decade. He then moved to the Tidewater area and lived there until 1991, at which time he married and moved back to Northern Virginia. He commutes early Monday mornings to Williamsburg and leaves after work on Friday afternoons to journey back to his home in Northern Virginia.
Ahmed was originally a mechanical engineer, working in the shipbuilding industry for both the Navy and the Coast Guard; and later, as a civilian in the nineties, renovating large cruise ship for a time. When the recession hit, he used his scientific and technical education to transfer to entity maintenance and management. For 28 years, he managed and maintained high-end condominiums in the Georgetown area in Washington DC until he was recruited by Chesapeake Bay Management and accepted the position of Assistant Executive Director (Colonial Heritage) in 2020. He is now 3-months into managing New Town and believes our Board of Directors and committee members are a great team who make his work a good deal easier. His main challenges, at present, are the transition of common area ownership and maintaining the exterior of properties without changing the assessment fee.
“It is an honor to be part of the CBM team, a management team that sees customer service as its major priority. You will probably most often see me or contact my assistant, Imani, but the skills and experience provided from unseen members of our main office are the cornerstone of our stability. CBM offers the most up-to-date programs to all employees. Our monthly meetings are very effective ways to share solutions and gain new management skills. All this helps us to make sure all resident calls and emails are answered daily and that we do our best to deliver solutions to all problems and issues the same day. We work with many vendors and contractors that must be contacted for services, regularly. These vendors, in turn, must be reviewed and approved by the Board, first--and expectations of vendor services are very high. Consequently, solutions take time. By way of example, we are working hard daily with James River Grounds Management to make sure all common and private area landscaping needs are met. Services are improving. A slow process, but it is proving fruitful.”
Ahmed has travelled since an early age and enjoys exploring other places and cultures. He looks to travel as a means of adding to his store of cultural knowledge. He enjoys cooking and creating new recipes, swimming, sailing, and modern classical music. He used to play tennis but now just enjoys sitting back watching main championships.
New Town Residential Administrative Assistant
Imani Harris is a native-born Williamsburg resident, having been born and raised here until her middle-school years. The family moved elsewhere when she was a young teen; but after Imani married, in October of 2022, she moved back to the Tidewater area.
“I graduated from Bridgewater College with a degree in Communication, Media, and Culture, and used my degree to pursue a career as a program director at various summer camps and daycares throughout the East Coast. I have been with Chesapeake Bay Management since the beginning of April 2023. At CBM, we each have our own community for which we are responsible, but there are ultimately close to 20 communities in the Williamsburg area that CBM manages. All CBM employees work together as a team so that we can best service our residents, whether it is for the residents of the community for which we are immediately responsible or not.”
Imani shared that Association management, in addition to overseeing routine maintenance needs and schedules, has many proposed projects from amazing vendors to help sustain our community’s reputation as a beautiful place to live. “I’d like to remind our residents that this information can be found on the NTRA Williamsburg website and during our monthly community Board of Directors meetings.”
But Imani has a very fun and exciting interest outside of her work. She co-owns a dog treat business with her in-laws, online. It is called 4Grandpups Homemade Dog Treat Co, and its amazing offerings can be viewed at https://www.4grandpups.com/
She is also pursuing various licenses within the beauty industry and is about to obtain her second license as a wax technician.