Town Crier Articles

All August Articles (Text Only - No Photos)
Posted on August 1, 2020 7:00 AM by Town Crier Staff
Board Buzz
Dave Holtgrieve, Secretary
 
I was appointed Secretary (Non-voting) at the Board of Directors (BOD) Organizational Meeting on June 19th. I have some experience for the secretary position as I served as secretary for the Transition Committee and a fill in for the Residential Advisory Board (RAB).
 
My responsibilities include preparing the agenda, board minutes, board meeting packet, and general administrative assistance to the board.  I will prepare the minutes for publication on the residential website seven days before the meeting for residents to review.  Meetings are scheduled for the Fourth Thursday of the month at 6 p.m. via Zoom.  The Zoom address can be obtained by viewing the website calendar and clicking on the board meeting 
 
The agenda will include a “Public Comment” period for residents to weigh in if they wish.  This will be held at the beginning of the meeting to allow individuals to speak, but not having to sit through the entire meeting if they are limited by time.
 
To provide early transparency of each meeting, the board decided to approve the minutes via email so to allow posting on the website before the next meeting.  My goal is to try to get the minutes published approximately two weeks after the meeting.  Of course, if the board goes into Executive Session (the meeting is not adjourned with this action), it may be a longer period.  
 
On a final note due to this appointment, I resigned as chair of the Asset Maintenance Committee (AMC) of which Fred Lesnett was elected to that position.  The board has also decided based on the recommendation of the AMC to postpone the AMC program of Third-party Residential Inspections to 2021.  I encourage each Owner to conduct a self-inspection this year to review the maintenance status of their property (mostly power washing and painting), and to lessen the probability of incurring maintenance problems in the future. This action will maintain our property values as a first quality neighborhood.
 
We’re listening!  
The latest from the Landscape Advisory Committee
 
Thank you to the 123 homeowners who responded to the annual landscaping survey.  Results are being compiled and will be summarized in next month’s newsletter.  This annual survey is your opportunity to provide input into the landscaping services funded by your HOA dues.  Your responses are critical in providing guidance to the Landscaping Advisory Committee.
 
Weekly landscaping services scheduled for August include mowing, string trimming, power edging, and routine cleanup.  Re-pruning where growth is the greatest will occur two days a week.
 
As a reminder, property owners have an opportunity each year to opt out of pruning and shearing by notifying Town Management of your intent to do so. Town Management maintains a list of properties opting out and notifies Virginia Lawn and Landscaping.  Virginia Lawn and Landscaping then posts temporary signs on designated properties prior to the initiation of pruning services and removes them once the service is completed.  The list of properties opting out is good for one year.  Property owners must renew their request annually.
 
Thank you to pet owners who are making an effort to direct your pets to the Pet Relief Areas in Village Green, Abbey Commons, Savannah Square, and Chelsea Green. This is a pilot project to encourage dogs to respect the turf and utilize designated areas to do their business. Thank you for helping to keep New Town green!
 
Highlights from BOD Meeting, July 23
Kathy Mullins
The first meeting of the newly elected Board of Directors ran two full hours.  Even so, the Board was not able to address all business matters. The meeting ended without adjournment and will continue in Executive Session on Wednesday, July 29, at 6 pm.
 
Here are some points of interest from the July 23 session. 
 
Tim Grueter of Town Management reported that there are presently 502 homes in New Town, very close to the 505 homes projected by this time.
 
Tim was asked to set up a Zoom Acct to be managed by the Communications Committee chair.  The account will be used for committee meetings and other Zoom activities. These will be scheduled and announced on the NTRA calendar to encourage community participation.  
 
The BOD is seeking updated guidance on the display of political signs by homeowners.  Reminders of display rules will be sent out to homeowners in August.
 
Activities. The annual Pool Party will not be held this summer.  The Activities Committee plans a more Covid-friendly Frozen Yogurt event for the community in August.  The committee is exploring other ideas for community interaction that comply with Covid guidelines, for instance, Noon Talks conducted over Zoom.  Seven children participated in the Riddle Trail during the first week.  The committee feels that gaining some information about the number and ages of New Town children would help them plan family  activities.
Pool. Residents were pleased that the pool was able to open over the July 4th weekend.  Usage has averaged about 40 persons per day.  Highest usage, 121 persons, was recorded on July 4th.
  
Asset Management. The committee’s review of NTRA assets revealed that many are in need of maintenance. AMC was advised to prepare a prioritized list of these maintenance needs and costs for discussion with BOD. 
 
Walking Trails. The Landscape Company is under contract to provide specific routine maintenance of the trails. Other needs or amenities are considered projects and should be factored into budgeting.  AMC will consult with Jim Barnes and Town Management and prepare a report of Trail needs differentiated by maintenance or project, with estimated costs.  
             
Savannah Square Amendment: 47 affirmative votes are still needed to reach the required number to pass the amendment.  BOD will mount a campaign to reach all potential voters by mail. Any homeowner that has not already voted is asked to affirm the amendment. 
 
Intro to ARC (Architectural Review Committee)
Libby Flowers, ARC Chairperson
 
There are lots of new homeowners in New Town.  What do all homeowners need to know about making exterior changes to homes? The most important advice to pass along to homeowners is this:  Always make an application to ARC BEFORE making an exterior change.  
 
ARC is charged with reviewing and approving or disapproving all applications made by homeowners for exterior changes to homes or property. This is not a difficult process. Use the ARC Application Form available on the NTRA website. Submit completed form and ALL required support documents to ARC c/o Town Management.  Each committee member will review the project documents and visit the site.  ARC discusses and votes on applications at meetings, held on the second Tuesday of each month at 4 pm. 
 
While sheltering in place during this time of Covid- 19 precautions, the committee has continued to work electronically.  Sixteen homeowner applications have been processed.  When working electronically, the committee’s vote on a project must be unanimous.
 
Your homeowner documents are the best reference for allowed changes and details about rules.  ARC offers a condensed set of GUIDELINES on the NTRA website.  Projects that are specifically prohibited will not be approved.  
 
The purpose of ARC is to maintain a cohesive, attractive appearance in our neighborhoods.  This is what attracted most residents to live in New Town.
 
Governor's Latest Restrictions to Impact NTRA Pool
NTRA Pool Coommittee
 
The Governor of Virginia recently enacted new restrictions on gatherings to be limited to less than 50 people.  The new restrictions include the New Town Residential Association Pool. 
 
At the direction of the New Town Residential Association Board of Directors, in the event pool usage approaches the allowed capacity the pool will operate on a block schedule with two-hour time periods.  Between periods the pool will be cleared, and the area will be sanitized.  In the event the pool area has reached capacity, at the end of the block time the pool the area will be cleared. Upon re-opening, entry into the pool area will be on a first-come-first-served basis until capacity is reached.  Upon re-opening priority will be given to newly arrived homeowners.  All homeowners are expected to comply with this process so that all those who want to swim will have the opportunity.  This policy will be monitored by the pool committee and may be adjusted to accommodate need.
 
Pool Schedule
Sunday thru Friday (Closed Tuesday)             Saturday
11:30 am to 1:15 pm                                      10:00 am to 11:45 am
1:30 pm to 3:15 pm                                        12:00 pm to 1:45 pm
3:30 pm to 5:15 pm                                        2:00 pm to 3:45 pm
5:30 pm to 7:15 pm                                        4:00 pm to 5:45 pm
                                                                        6:00 pm to 7:45 pm
                                                                        8:00 pm to 8:30 pm
 
There will be a short break halfway through each session in order to check the chemical levels of the pool.
Homeowners are reminded that the steps outlined above have been developed in order to open the pool in the safest way possible.  The Board of Directors and Pool Committee respectfully request your full compliance with the rules set forth as well as your cooperation with the pool staff.
 
Questions or concerns should be directed to Town Management 757-565-6200
 
Meet Your Pool Staff
Max Pfannebecker
 
If you're hitting the pool regularly to beat the summer heat, you've probably made acquaintance with the summer staff at the NTRA Pool. 
 
Kail Wade - Lifeguard
Kail is a 2019 graduate of Bruton High School and will be returning to Boston for his second year at Berklee College of Music where he's studying sound engineering. It should come, then, as no surprise that Kail's favorite hobby is music. He also enjoys reading, running, and weightlifting when he's not working at the pool. You can see Kail Monday, Thursday, Friday and Sunday keeping watch over the pool and its guests. 
 
William Adams - Attendant
When you first enter the pool you're sure to be greeted with a great smile, a pleasant demeanor, and a covid questionnaire from William, one of NTRA's pool attendants who helps keep the pool safe, secure, and clean. William is a rising Junior who is very much looking to get back to school and getting out on the football field at Lafayette High School where is plays left tackle (Go Rams!). Adams is a bit soft-spoken and admits he's a little on the shy side until you get to know him, so make sure to give him a warm welcome when you see him!
 
With new pool restrictions enacted due to Governor Northam's orders, the pool staff is working harder than ever to maintain a safe environment for you and your families. Please make sure to thank them for being here and be patient and courteous with the new processes as we move forward!
We’re listening! The latest from the Landscape Advisory Committee
Posted on August 1, 2020 7:00 AM by NTRA Landscape Advisory Committee
Categories: General, NTRA Business
Thank you to the 123 homeowners who responded to the annual landscaping survey.  Results are being compiled and will be summarized in next month’s newsletter.  This annual survey is your opportunity to provide input into the landscaping services funded by your HOA dues.  Your responses are critical in providing guidance to the Landscaping Advisory Committee.
 
Weekly landscaping services scheduled for August include mowing, string trimming, power edging, and routine cleanup.  Re-pruning where growth is the greatest will occur two days a week.
 
As a reminder, property owners have an opportunity each year to opt out of pruning and shearing by notifying Town Management of your intent to do so. Town Management maintains a list of properties opting out and notifies Virginia Lawn and Landscaping.  Virginia Lawn and Landscaping then posts temporary signs on designated properties prior to the initiation of pruning services and removes them once the service is completed.  The list of properties opting out is good for one year.  Property owners must renew their request annually.
 
Thank you to pet owners who are making an effort to direct your pets to the Pet Relief Areas in Village Green, Abbey Commons, Savannah Square, and Chelsea Green. This is a pilot project to encourage dogs to respect the turf and utilize designated areas to do their business. Thank you for helping to keep New Town green!
Intro to ARC (Architectural Review Committee)
Posted on August 1, 2020 7:00 AM by Town Crier Staff
Categories: General, NTRA Business
Submitted by Libby Flowers, ARC Chairperson
 
There are lots of new homeowners in New Town.  What do all homeowners need to know about making exterior changes to homes? The most important advice to pass along to homeowners is this:  Always make an application to ARC BEFORE making an exterior change.  
 
ARC is charged with reviewing and approving or disapproving all applications made by homeowners for exterior changes to homes or property. This is not a difficult process. Use the ARC Application Form available on the NTRA website. Submit completed form and ALL required support documents to ARC c/o Town Management.  Each committee member will review the project documents and visit the site.  ARC discusses and votes on applications at meetings, held on the second Tuesday of each month at 4 pm. 
 
While sheltering in place during this time of Covid-19 precautions, the committee has continued to work electronically.  Sixteen homeowner applications have been processed.  When working electronically, the committee’s vote on a project must be unanimous.
 
Your homeowner documents are the best reference for allowed changes and details about rules.  ARC offers a condensed set of GUIDELINES on the NTRA website.  Projects that are specifically prohibited will not be approved.  
 
The purpose of ARC is to maintain a cohesive, attractive appearance in our neighborhoods.  This is what attracted most residents to live in New Town.
Some Training Tips for Using the New Pet Relief Stations
Posted on July 1, 2020 7:00 AM by NTRA Landscape Advisory Committee
All July Articles (Text Only - No Photos)
Posted on July 1, 2020 7:00 AM by Town Crier Staff
New Board at The Helm
Kathy Mullins
 
At 6 pm on June 18 New Town‟s developer-controlled Board of Directors (BOD) convened for the last time via Zoom.

Randy Casey-Rutland, of Town Management, described how this special meeting being held on Zoom, would work. Members of the outgoing BOD (Ken Allen, Robert Casey, Larry Salzman, John Marston, and John Wright) would be visible and audible on screen, along with Susan Tarley, Association attorney, representatives of Town Management and Chuck Stetler, RAB chair. NTRA members were invited to join as participants, but would not be seen or heard. They could submit questions using the Chat feature.
 
Report on Election
There were not enough votes to pass the First Amendment, which was intended to correct the inadvertent designation of some Savannah Square homeowners as members of the New Town Commercial, rather than Residential, Association. Voting may continue electronically until September 5th, Casey-Rutland said, and urged everyone to focus efforts on convincing homeowners that have not voted, to do so. He stressed that it is in the best interest of Savannah Square homeowners to be
aligned with the NTRA. Approving the amendment offers the most straightforward way to correct the situation, but if necessary, other means can be pursued.

Larry Salzman asked participants to join him in observing a few moments of silence in appreciation of two former BOD members, John McCann and Bob Keith, who contributed so much to the development of New Town.
 
He announced the five members of the NTRA Board of Directors and their terms of service:
2.5-Year Term: Jean Brown, Savannah Square; Chuck Stetler, Charlotte Park
1.5 Year Term: Larry Burian, Village Walk; Rick Fisher, Abbey Commons; Angela Lesnett, Village Walk
 
Each new Board member said a few words about his or her background and reasons for wanting to serve on the Board.

Several members of the developer-controlled BOD reflected on reaching this significant moment.
John Wright commented that working with so many talented people had been a great
experience and led to many wonderful friendships.
 
Robert Casey expects that few people realize how much work it has taken to get to this point
where the management of New Town is being put in the hands of residents. “It has been a
privilege to work with people that reside in New Town. I give thanks to all those who have been
involved in getting us to this moment.”
 
Larry Salzman shared, “When we started this venture, this property was the Casey family farm.
In 2002 we broke ground with the goal of building a great place to live, work and play. Now,
years later I feel we’ve not only created a wonderful place to live, work and play, but also, a
forward-thinking, progressive community. Many thanks to our lawyers, bankers, management
company, and all others who helped us along the way. To all I say, ‘Job well done!’”
 
Acting BOD secretary, Tim Grueter, stated that minutes of this meeting would reflect that at 11:59 p.m., on June 18, 2020, Robert Casey, Lawrence Salzman, John Marston, John Wright and Robert Allen resigned from their NTRA BOD positions; and, that the minutes would continue on Friday, June 19, at 10 am with an organizational, rather than a business session of the homeowner-controlled NTRA Board of Directors.
 
On Friday morning the Special Meeting continued with a new lineup in the ZOOM photo windows.  The five elected Directors – Jean Brown, Larry Burian, Rick Fisher, Angela Lesnett, and Chuck Stetler joined Susan Tarley, Association attorney, and Tim Grueter of Town Management. 
 
Election of Officers.   
 
After discussing strengths and/or experiences of each, the following officers were named:  
Chuck Stetler, President, has extensive institutional knowledge; 
Jean Brown, Vice-President, a strong advocate for the needs and concerns of residents; 
Rick Fisher, Treasurer, someone already familiar with NTRA financials; 
Angela Lesnett and Larry Burian, Officers-at Large, available to fill in as needed. Both have previous training and experience.
Dave Holtgrieve, Secretary. This choice frees all five elected directors to engage fully with discussions at BOD meetings. In addition to elected Directors, NTRA members in good standing may serve in various capacities as BOD officers or assistants.
 
The Directors will attend a Legal Seminar under the auspices of the Community Associations Institute (CAI), an organization that provides training for HOA boards. Susan Tarley will schedule their training for June 25, with July 1 as an alternate date. 
 
Get Ready for the Riddle Trail – Coming July 11-26!
Bill Haas, Activities Committee
 
Looking for some New Town summer fun? The Activities Committee is creating a Riddle Trail - solve the puzzles along the trail for gift card prizes. This new event is for youth under the age of 16. There will be 20 riddle signs positioned at various locations along the trail around New Town (see map). Each Riddle sign will have 2 questions: one for children 11 and under (easy) and a second on the back for 12 to 15 year olds (harder). The riddles will be word scramble, true/false or multiple choice. Prizes will be awarded for up to 100 participants. Look for e-blasts and more information on how to participate when the trail is ready to follow. 
 
So kids, get ready for some fun later this month while you exercise and social distance!
 
Hurricane Season is Here- July 2020
Tom Nichols, Chair, Preparedness
 
The National Weather Service has named 3 storms so for this May/June. We will see a lull in late June and early July due to a sand-storm over Africa blowing across the Atlantic Ocean. We usually get most Hurricane activity that affects our area in late August thru Mid-October. We can expect similar conditions this year. But did you know that hurricanes spawn Tornadoes. We also have the threat of major thunder storms in the summer that can cause Micro-bursts storms with hurricane force winds. 
 
Are you prepared for:  Power Outages, downed trees, blocked roads, lack of phone and cell phone service, NO internet, NO TV, limited Food on Hand?  Is your Personal Emergency Plan up to date?
While enduring a hurricane and the after effects- You need to be concerned with your own safety.
1. Using emergency generators- use outdoors, away from doors and open windows where Carbon Monoxide can get into your home. Use proper precautions when using Gasoline and Propane.
2. DO NOT use grills on porches, decks of homes and condos. This could lead to a fire
3. Do not use candles for light. Use only battery lanterns or flashlights. Check your battery supply.
4. Park your cars away from trees that might fall on them 
5. Stay indoors during and after a storm. Stay away from Power lines that are down. Watch where you walk if you go outside and where you drive.
6. Visit the HOA WEB site for the Complete NTRA Residential Association Disaster Plan and information on Tornadoes and Power Outages. Get a copy of a Hurricane planning guide at your local grocery store.
 
Basic Information Reminder:  Ensure your property is secure. Obtain food and water supplies for family and pets (for at least 3 days). Obtain batteries (for Flashlights, portable radio/TV), medications, first aid kit, personal products, extra eyeglasses, and Prescriptions. Have an ample amount of cash on hand (ATMs could be down). Fill cars with gasoline. Turn off utilities as needed. Secure important documents such as birth certificates, passports, Wills and Insurance Cards.  Have copies of Home insurance policies. Set aside clothing, blankets and pillows for several days if you have to leave. Have a place to go to if you leave town. 
 
REMEMBER WE ARE IN A PANDEMIC- COVID 19 
KEEP YOUR 6 FEET DISTANCE TO OTHERS, WEAR PROPER FACE COVERINGS, FOLLOW CDC GUIDANCE
 
Emergency Information:
Fire/Police: Dial 911
JCC (James City County) Emergency Hotline: 757-875-2424
JCC Emergency Management: 757-564-4315
 
Utilities:
Dominion Power: 1-866-366-4357
Water/Sewer:757-229-7421; 757-566-0112 (after hours)
Virginia Natural Gas: 1-877-572-3342
 
New Town Sees Spike in Car Burglaries
Patti Vaticano
 
We are very fortunate to live in a community with such a low crime rate.  While we may not rival the fictional Mayberry, North Carolina, compared to the world-at-large, Williamsburg comes pretty near close, as Andy Taylor might have said.  This is due in no small part to an engaged and responsive police force of which James City County has been blessed.  This aside, strict vigilance on the part of county residents in combating crime is necessary and wise.
 
Last month, during Memorial Day Weekend, May 24th to the 25th, New Town was the site of five car break-ins, largely in the Charlotte Park division of our community.  Powhatan Crossing saw eight car break-ins, over the same holiday weekend.  Video footage was retrieved from Powhatan Crossing revealing two hooded and masked individuals believed to be the perpetrators of all 13 break-ins.  Unfortunately, no surveillance cameras were found in working order, here in New Town.
 
Investigator Josh Ernst, of the James City County Police Department, told The Crier that all thirteen break-ins yielded only $50 to $100 in stolen merchandise, with one pair of Apple Air Pods the only merchandise with a serial number for tracing.  All break-ins investigated were unforced, as all 13 vehicles had been left unlocked.  No additional break-ins have been reported since Memorial Day Weekend, save for several unrelated incidents on the other side of Williamsburg and by individuals not related to the New Town and Powhatan Crossing break-ins. The investigations are currently at a standstill as no other video footage or finger prints have been discovered, nor have the air pods surfaced at any of our local pawn shops.  
 
To keep these sad occurrences isolated events, Master Police Officer, Alan McDowell, Jr., of James City County Police Department’s Community Services Unit, recommends the following as means to greatly reduce the chances of residents becoming victims of car break-ins as well as vehicle thefts:
  • Lock your car doors when the car is left unattended. If you leave the vehicle unlocked, even if there is nothing in plain view, thieves will take the opportunity to look in the vehicle, because it is unlocked and an easy target.
  • Do not leave anything of value, to include large amounts of loose change, in plain view in the vehicle. If your vehicle is locked, but you have valuables in view, this is an incentive to break in. If your vehicle is locked and nothing is in plain view then it may not be worth the time and effort to break in because there is no assurance of a payoff.
  • Never leave your vehicle unattended and running. If it is unlocked then it is an easy target. If it is locked and no one is around, then to someone looking to steal a car, it provides the easy opportunity.
  • Make use of car alarms if your car has one.
  • Report suspicious activity immediately. Criminals will do surveillance before committing these crimes. This is easily detectable if you are paying attention as it appears suspicious. Activity such as people you have never seen in the area looking in vehicles, trying door handles, wandering through parking lots, etc. . . . This type of activity should be reported to the police asap. Even if the person leaves the area without breaking in to a vehicle, contacting the police will increase patrols in the area and potentially prevent or deter the criminal activity as the area will become less appealing to the criminal.
 
The chief take-away from all of the above is that larcenies from unlocked vehicles are crimes of opportunity.  It is within our power to eliminate the opportunity by removing personal items from our vehicles and always locking our car doors.  Investigator Ernst additionally and strongly advises to make sure your surveillance equipment is always working.  Check those units and their batteries often!
 
Further information on preventing these crimes may be found via the Facebook and YouTube links below:
 
https://www.facebook.com/402103173721447/posts/635623493702746/  
 
https://www.youtube.com/watch?v=76tZJf7qmBI&fbclid=IwAR3QcTF8kQrKjlm_SoUE7vLgHUtKhW6Vd9bTFXk_m9oiG-m5nT2ZZD-eiB0
 
Playground Receives Vital Improvements During Shutdown
Mary Cheston
 
The new multi-pipe drainage system at the New Town Community playground has been installed. Gilley Construction completed the repairs in June, and based on our mid-June torrential rain, the system is holding up well. If the playground mulch looks different, it’s because the old mulch had completely broken down from absorbing so much water, according to Senior Community Manager, Tim Grueter. This certified engineered wood fiber gives the playground a rustic look.
 
Of course, residents will have to observe the improvements from afar because the playground is NOT yet open. Issues of the association’s liability during the ongoing Public Health Emergency are still being considered. Also, no decision has been made on what additional equipment will be purchased with the funds contributed from the developer (see March Town Crier article). This choice is now up to our new Board of Directors.
 
2020 Landscape Survey is Coming - Tell Us What You Think!
Eden Glenn, Landscape Advisory Committee 
 
The Landscaping Advisory Committee (LAC) will be conducting its annual survey of homeowners later this month. The purpose of this survey is to obtain input on what landscaping issues are important to you as a New Town homeowner. This annual survey, which is required by our charter, will assist the LAC in prioritizing the areas of most concern and interest to our residents. This year, surveys will be neighborhood specific to provide more useful information.  Your completion of this survey is critical in helping the LAC to set direction for future policies as well informing us on how landscaping meets your expectations.  
 
As you complete your survey, please keep in mind the multiple service providers that have a specific role in helping to maintain the appearance of our community.  The areas of responsibility for each are listed below:
 
Landscaping Contractor
  • Mulching
  • Mowing
  • Pruning
  • Debris removal
  • Spraying
  • Application of pest control products
  • Application of nutrients for lawns
  • Irrigation
For those neighborhoods with irrigation
Provided by two different contractors
 
Town Management
Overall management of contractors
 
Look for your email survey link and thank you for taking the time to provide your input. 
Hurricane Season is Here- July 2020
Posted on July 1, 2020 7:00 AM by Tom Nichols, Chair, Preparedness
The National Weather Service has named 3 storms so for this May/June. We will see a lull in late June and early July due to a sand-storm over Africa blowing across the Atlantic Ocean. 
We usually get most Hurricane activity that affects our area in late August thru Mid-October. We can expect similar conditions this year. But did you know that hurricanes spawn Tornadoes. We also have the threat of major thunder storms in the summer that can cause Micro-bursts storms with hurricane force winds. 
 
Are you prepared for:  Power Outages, downed trees, blocked roads, lack of phone and cell phone service, NO internet, NO TV, limited Food on Hand?  Is your Personal Emergency Plan up to date?
While enduring a hurricane and the after effects- You need to be concerned with your own safety.
1. Using emergency generators- use outdoors, away from doors and open windows where Carbon Monoxide can get into your home. Use proper precautions when using Gasoline and Propane.
2. DO NOT use grills on porches, decks of homes and condos. This could lead to a fire
3. Do not use candles for light. Use only battery lanterns or flashlights. Check your battery supply.
4. Park your cars away from trees that might fall on them 
5. Stay indoors during and after a storm. Stay away from Power lines that are down. Watch where you walk if you go outside and where you drive.
6. Visit the NTRA website for the complete NTRA Residential Association Disaster Plan and information on Tornadoes and Power Outages. Get a copy of a Hurricane planning guide at your local grocery store.
 
Basic Information Reminder:  Ensure your property is secure. Obtain food and water supplies for family and pets (for at least 3 days). Obtain batteries (for Flashlights, portable radio/TV), medications, first aid kit, personal products, extra eyeglasses, and Prescriptions. Have an ample amount of cash on hand (ATMs could be down). Fill cars with gasoline. Turn off utilities as needed. Secure important documents such as birth certificates, passports, Wills and Insurance Cards.  Have copies of Home insurance policies. Set aside clothing, blankets and pillows for several days if you have to leave. Have a place to go to if you leave town. 
 
REMEMBER WE ARE IN A PANDEMIC- COVID 19 
KEEP YOUR 6 FEET DISTANCE TO OTHERS, WEAR PROPER FACE COVERINGS, FOLLOW CDC GUIDES
 
Emergency Information:
Fire/Police: Dial 911
JCC (James City County) Emergency Hotline: 757-875-2424
JCC Emergency Management: 757-564-4315
 
Utilities:
Dominion Power: 1-866-366-4357
Water/Sewer:757-229-7421; 757-566-0112 (after hours)
Virginia Natural Gas: 1-877-572-3342
Changing Business Models: New Town Banks Adapt to COVID-19
Posted on June 1, 2020 7:00 AM by June Dawkins
In line with the Governor Northam’s Phase 1 reopening of the Commonwealth, the banks of New Town have adjusted their branch operations. Generally, lobbies are now reopened. Enhanced cleaning, plexiglass dividers, enhanced cleaning protocols and mandatory mask wearing indoors are the rule.

Village Bank and Langley Federal Credit Union say they have added markers to their lobby floors to ensure proper social distancing. Langley customers will check at the front desk and will use a concierge to schedule phone appointments. Bayport Credit Union is allowing in a limited number of members at a given time and will have hand sanitizers available.

Appointments are required at TowneBank, 1st Advantage Federal Credit Union, Old Point National Bank and recommended at Village Bank (where lobby offices remain closed but some employees have the capability to work remotely,) and BayPort for loans, adding new products, notary requests, etc.

Branch ATMs at all banks remain accessible at all hours, also with enhanced sanitation practices.
Lobby hours are now reported as follows:
 
1st Advantage
Monday-Friday 9am to 5 pm, Saturday 9am to 1pm
 
BayPort
Monday-Thursday 9am to 5:30pm, Friday 9am to 6pm
 
Langley FCU
Monday-Wednesday 9am to 5pm, Thursday-Friday 9am to 6pm, Saturday 9am to 3pm
 
Old Point
Monday-Thursday 9am to 5pm, Friday 9am to 6pm
 
TowneBank
Monday-Friday 9am to 5pm
 
Village Bank
Monday-Friday 9am to 3pm, Saturday 9am to Noon
 
Banks recommend using online and automated services as much as possible, as all report high volumes and additional wait times as they address COVID-19 financial and safety issues.
A Salute to the RAB
Posted on June 1, 2020 7:00 AM by Mary Cheston
Categories: General, NTRA Business
It always seemed like a thankless job – not quite in power, advisory to a Developer Board of Directors that could overturn whatever you planned or expected, acting as a sounding board for everyone’s complaints, and responsible for “day-to-day oversight” without the ability to actually task or hold our Managing Agent, Town Management, accountable. Yet since September 2010 New Town has been blessed to have had a group of residents who volunteered to serve on the Residential Advisory Board (RAB) as the eyes and ears of the community. Better yet, many of these members served for multiple terms!
 
The charter of the RAB described one of their challenging purposes - to “advise the Board as to the consensus of the Members on Association matters and bring to the attention of the Board matters of special concern.” Hmmm, there’s that word “consensus”…Consider some of the dicey issues the RAB had to grapple with:
  •        establishing committees
  •        building a community pool
  •        lack of meeting space
  •        community garden
  •        covenant violations
  •        starting home maintenance inspections
  •        changing landscape contracts
  •        trash & recycle bins (debated since 2013 – yikes!)
  •        integrating the Village Walk development into the NTRA
  •        replacement reserves
  •        how to keep residents involved in the association and their community neighborhoods
 
With the new homeowner Board of Directors taking office this month, the RAB will no longer exist. So on behalf of all residents of New Town, THANKS to all who stepped up for your service through the years. We may not have always agreed and you may not have always felt community support, but we are glad you were there.
 
RAB members have included:
 
 
Jim Bowers
Lisa Kavitz
Jean Brown
 Angela Lesnett
David Burket
 Kathy Lesnevich
Ron Campana
John Marston
Joseph Cesario
 Melissa Schap
Phil Chapman
 Chuck Stetler
Mark Dalzeil
 Lisa Trichel-Beavers
Stefanie Evans
Bill Voliva
Rick Fisher
 Tim Weidman
Curtis Griffin
John Wright III
Dave Holtgrieve
 Lance Zaal
 
(My apologies if we have missed someone in reconstructing this list. Know that we are grateful to you also!)
 
Mulch Bed Locations - Wee Can Do It!
Posted on June 1, 2020 7:00 AM by Maxwell Pfannebecker
 
All the dog mulch test beds are installed - please encourage your dog to use them! Beds are in Village Walk (2), Abbey Commons, Chelsea Green and Savannah Square.
 
The Landscape Advisory Committee welcomes your feedback on the beds - send a message through the website Report an Issue page, select 'Landscape Issues" to provide your comments.
 
 
Counting Down to a Changing of the Guard
Posted on June 1, 2020 7:00 AM by Mary Cheston
Categories: General, NTRA Business
A conversation with retiring homeowner NTRA Board of Directors members, John Wright and John Marston:
 
John Wright joined the New Town Residential Association Board of Directors in 2015 after serving as Chair of the Residential Advisory Board (RAB) in prior years. “There were no streets” when he and his wife Carolyn moved to New Town in 2006. The Lydias Drive park near his home “was just a pile of clay.”  “Watching the community grow and the development mature” is what he has enjoyed most. “Serving on the Board has provided me with avenues to new experiences I never imagined, like running for office and then serving on the James City County Planning Commission. I have also made and lost many good friends.“
 
John Marston on the other hand has served on the Board for a year, stepping in after the death of long-time Board member Bob Keith. But Marston had long service on the RAB and he quickly credited John Wright for leading the push for an RAB around 2010. “At that time, there were no policies or procedures. Processes didn’t really exist and the community needed a way to settle issues.”
 
Why has the election of a new NTRA Board been delayed so long?
John M: “Once the Covid-19 emergency arrived, there was a short discussion of different scenarios, but no real plan. The hope was for a live meeting. The Board wanted to make the meeting representative and open to all. The process to get us to electronic voting had to be in line with the Declarations and there was concern about ensuring we had good email contacts. As time passed, e-Voting became the best option and was legally possible with assistance of the NTRA’s attorney.”  
 
What has been your most difficult Board decision?
John W: Building the community pool was possibly the most difficult decision. “It required a major effort to define cost sharing with the developer who said they had “no obligation to build a pool” and the homeowners who expected one for free.” 
 
Any advice for the future Board?
John W: “The challenge is always keeping the long-term (a strategic plan) in mind and considering a decision’s impacts on all residents.  Some friends have expectations when you go on the Board, but you cannot serve individual interests or take antagonisms personally. You have to take yourself out of the decision process and find solutions that are equitable and satisfy everyone’s needs.”
John M: “Find common goals or interests – what are we going to need 10 or 20 years from now? Sometimes opposite ideas are both true. “
Both: “We spent too much time in verbal discussion, repeating issues and circling around decisions. The new Board should have more discipline in its structure and documentation. Also communicate frequently and openly."
 
What challenges do you see with homeowner control? – They raised three examples.
1) Finding good volunteers
John W: “I am confident that there are hundreds of talented, well-qualified individuals who can pick up the Board’s responsibility and carry on. I am glad to see a mix of Board candidates from the different neighborhoods in New Town.” 
John M: “For the new Board to be strong we need effective Committees who have the leeway to make decisions. The Board should serve a policy and process role. I have suggested that under our Declarations there may be ways to have people serve in nonvoting roles on the Board to bring specific skills or encourage more young, working people to participate.” 
John W: “You need to be persistent in asking people to serve, even if they occasionally have to be repeatedly convinced.”
 
2) Finances
John W: “Once the community is built out there will be less new revenue streams and dues will plateau. HOA fees are always a source of angst.” 
John M: “Costs need to be managed well. What issues can be solved without getting a lawyer involved?  Landscaping has been a continuing cost issue, for example. You can’t please everyone especially when some residents want customization while townhome residents and others don’t require any real landscaping services.”
 
3) Management of New Town’s managing agent 
Both: “It’s too easy to say no especially if processes are not in place. Execution of tasks is important. One thing we were always asking Town Management was “What do you mean we can’t do that?”
John M: “A Homeowner Board is different than a Developer-Controlled Board. The new Board will have to work out procedures, processes, etc. with its managing agent.
 
What are your next steps after your Board service?
John M: “I will stay involved in a different way with the community. Priorities shift as you reach 70 and consider your mortality. Besides enjoying my granddaughter, I am thinking more about my personal/spiritual development and friendships.”
John W: “Making my health a priority, I will be moving to Patriot’s Colony by July. As you walk towards the end of your path in life, I always think “What is my last chapter?” Who knows, maybe I will write that book I’ve thought about, or finish my family’s genealogy. It will be something to give me pleasure. Don’t be surprised to see me around New Town though – I may even crash a pool party.”
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