Town Crier Articles

Town Management was founded in October 2006 and took as its first clients the New Town Residential Association (NTRA) and the New Town Commercial Association (NTCA).  At the time, New Town consisted of a handful of homes and businesses and a lot of ongoing construction. Over the years, Town Management has grown and now provides association management services to about 20 different HOAs and Condominiums not only in New Town but also in McLaws Circle and in other areas of James City County, York County, and the City of Williamsburg.

 

Licensed by the Department of Professional and Occupational Regulation (DPOR) of the Commonwealth of Virginia as a Common Interest Community (CIC) Manager, Town Management offers an array of services to associations. The staff handles bookkeeping and AP/AR and provides financial reports; supervises contractors; works with CPAs, attorneys, reserve specialists, insurance agents, and other professionals; maintains association records; provides association disclosure documents to prospective owners; and assists association boards in their various duties and obligations as defined in the association governing documents.

 

Randy Casey-Rutland is the founder and president of Town Management. He is a certified Professional Community Association Manager (PCAM), the highest professional certification in the industry and one that requires several years of initial work and study and regular continuing education. He also holds the Certified Manager of Community Associations (CMCA) certification.

 

Corina Paulson joined Town Management in early 2007. As the Administrative Manager, she oversees all the workings of the office and supervises office support staff. She also is responsible for on-site bookkeeping and AP/AR services. Corina is the best source for information on most things financial, including late fees, assessment payments, and billing.

 

Tim Grueter joined Town Management in April 2016 and holds the CMCA designation, an international certification designed for managers of homeowner and condominium associations. As the senior community manager, Tim has oversight responsibility for association management services and is the primary staff person working with the NTRA Board and most NTRA committees. A transplant from Boston, Tim is a professionally trained golf course manager and a US Army veteran with five years of service in the military police, both domestically and abroad.

 

Chelsea Adams joined Town Management in January 2018 as a community manager, bringing skills developed through experience in customer service and in work with another association management company. She works with Tim and has primary responsibility for more than a dozen associations. She also is the primary contact for the NTRA AMC committee and home inspection process.

 

Donald Bassett probably has the most experience working in New Town. He joined Town Management in January 2011 but worked previously for the landscaping company here. Donald can be found driving a “gator” around New Town, picking up litter, servicing the doggie stations, helping with events, and generally working to keep New Town neat and clean.

 

Richard Minor joined New Town in June of 2017 and wears (at least) two hats. He works with Donald performing all kinds of routine but vitally important chores around town, and he works in the office staffing the front desk and providing office support.

 

Cathie Upton, who also lives in New Town, has for more than five years managed the marketing, promotion, and event-related services that Town Management provides to some clients.