Town Crier Articles

The NTRA Board is considering significant changes to landscaping services provided to homeowners in our neighborhoods. These potential changes are due to our dissatisfaction with the performance of our current landscaping contractor and the services that are being provided. James River Grounds Management has done an excellent job in some neighborhoods and a poor job in others, given the diversity of our neighborhoods and using a one size fits all set of landscaping specifications.  The NTRA Board has concluded that continuing with one large contractor providing landscaping services to all of our neighborhoods will continue to fail to meet our needs.  A change is in order.  However, we are unsure about type and quality of service that owners desire.

 

The NTRA Board has spent a great deal of time soliciting suggestions and developing possible alternatives to improve the overall landscaping services in New Town.  In order to meet the individual needs of our neighborhoods, the Board is in the process of preparing individual landscaping specifications tailored for each of our neighborhoods with the goal of providing the specific services each neighborhood wants and needs.  In addition, we are considering using multiple smaller contractors to provide services by neighborhood.  Perhaps they might be more receptive to our needs and able to provide a higher quality of service. It is likely that using three or four smaller contractors will be more expensive because of the loss of economy of scale.  To address this possible increase in cost, we have developed several options for the 2025 landscaping season and would like owner input.  

 

Option Number One - Multiple Landscaping Companies.  Use of three or four landscaping companies to provide services based upon the predominate home type in a neighborhood.  For example, one contractor would provide services to neighborhoods with predominantly detached homes such as Charlotte Park and Shirley Park.  Another contractor would serve areas with townhouses that require minimal service such as Village Walk, Savannah Square, and Chelsea Green.  A third contractor would serve townhouses that require more services such as Abbey Commons.  The Board’s concern with this approach is that it would likely be more expensive, create coordination problems and be harder to manage.

 

Option Number Two - Reduction of Services.  The NTRA governing documents only mandate that the Association provide homeowners with mowing, edging, pruning trees, and pruning shrubs services for their homes.  The Board is considering providing only those services.  Spring cleanup and leaf removal throughout New Town would continue to be provided to everyone as part of the common area maintenance.  This would significantly reduce landscaping costs for every neighborhood and would more than likely make up for utilizing multiple landscaping service providers in option number one.  Under this option the Association continues to provide full landscaping services to the common areas.  If implemented, this option could degrade the look of our community.

 

Option Number Three - Provide a Package of Optional Services.  This option would provide the basic services provided in option number two above and be augmented with a set of services providing mulch, and turf fertilization, turf weed control, insect control, flowerbed weeding, fall aeration and over seeding.  This package of additional optional services would be selected by a homeowner during an open enrollment period at the beginning of the landscaping season and would remain in place until the next open enrollment period.  The combined basic and optional services are the same as what are currently provided in the Association’s contract with James River Grounds Management.

 

Option Number Four - Opting Out of All Services.  Homeowners would be given the opportunity during the open enrollment period at the beginning of each landscaping season to opt out of all NTRA-provided landscaping services.  This opt out selection would remain in place until the next landscaping open enrollment period.  Changes during the year would only be permitted with Board approval if a property is sold or a life changing event such as a death or medical issue occurred that would prevent the homeowner from providing his or her own landscaping services.

 

Option Number Five - Fenced Yards.  The NTRA Board is also not satisfied with the landscaping services that have been provided to homeowners with fenced yards that have been provided at an additional cost. It has been very difficult for both the NTRA and the landscaping service provider to manage.  If the Association continues to provide landscaping services for fenced areas, homeowners will be required to formally select this service during the landscaping open enrollment period at the beginning of the landscaping season and their selection would continue until the next open enrollment period.  Changes during the year would only be permitted with Board approval if the home were sold or a life changing event such as a death or medical issue occurred that would prohibit the homeowner from providing his or her own landscaping services.

 

I am interested in hearing your comments and learning your desires for landscaping services in 2025.  Please feel free to email me with your landscaping thoughts.  Jack.Espinal@cox.net